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Privacy Policy

Effective Date: 2024-11-05 | Last Updated: 2024-11-05

Eper Apps Ltd ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you use our email verification service.

1. Information We Collect

We collect the following types of personal data when you use our service:

  • Personal Identifiable Information (PII):
    • Email address (for account creation and communication).
    • Payment information (when purchasing credits).
  • Automatically Collected Data:
    • IP address.
    • Device and browser information.
    • Usage statistics, including timestamps of actions (e.g., creating verification batches).
  • Authentication Information:

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Service Provision: To verify email addresses and provide related services.
  • Communication: To send important updates about your account, such as verification job status or service changes.
  • Analytics and Service Improvement: To analyze usage patterns and improve the user experience.
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted third parties in the following scenarios:

  • Service Providers: We use third-party services, such as SuperTokens for authentication and Stripe for payment processing. Please refer to Stripe's Privacy Policy for payment information.
  • Legal Requirements: We may disclose your data if required by law or in response to a valid request by public authorities.

4. Data Retention

We retain your personal information as long as it is necessary to provide our services or fulfill our legal obligations. Specifically:

  • Account Information: Retained as long as your account is active.
  • Email Verification Lists: Automatically deleted after 30 days from upload.
  • Usage Logs: Retained for up to 90 days for security and debugging purposes.

You may request deletion of your data by contacting us at privacy@eperapps.com.

5. Data Export

We provide the following data export capabilities:

  • Verification Results: Available for download in CSV format for 30 days after completion.
  • Account Data: You can request a full export of your account data, including:
    • Account information and settings
    • Usage history
    • Billing records

To request a full data export, please contact us at privacy@eperapps.com.

6. Security

We use industry-standard measures, such as encryption and secure data storage, to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: You can view and update your account information directly through the service.
  • Data Deletion: You may request that we delete your personal information by contacting us.
  • Opt-out: You can opt-out of non-essential data collection by managing your browser settings.

8. Cookies

We use cookies for the following purposes:

  • Essential Cookies: Required for basic website functionality and authentication.
  • Analytics Cookies: Help us understand how visitors use our website.
  • Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings.

9. International Data Transfer and Compliance

We comply with international data protection laws, including:

  • GDPR: For users in the European Economic Area (EEA), we ensure compliance with GDPR requirements.
  • CCPA: California residents have specific rights under the California Consumer Privacy Act.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.